YCW22ยท AIAtlas
Modern customer support platform replacement for Intercom and Zendesk
Founders
Not read from YC yet; the weekly run fills these in.
Same space
Competitors
Closest in what they build, same category.
ChatwootW21The modern, open source, self-hosted AI customer support platformShared: customer success, customer service, customer supportActive
LetterbookS23AI-native customer support platformShared: customer service, customer supportActive
RulebaseF24AI customer operations for regulated industries.Shared: customer success, customer service, customer supportActive
ParahelpS24Build an AI support agent that securely uses all your toolsShared: customer success, customer service, customer supportActive
ArigladW23Knowledge base maintenance on auto-pilotShared: customer success, customer service, customer supportActive
Adjacent
Overlapping tags, a different niche.
Zoltar LabsS22AI-assisted CX tool built with your knowledge.Shared: customer success, customer supportInactive
Clad LabsF25AI support done rightShared: customer success, customer supportActive
OpenSightW23AI-powered customer support automation for fast-growing companiesShared: customer success, customer supportInactive
ParabolicW23AI assistant for customer supportShared: customer success, customer supportInactive
WavelengthW24Build Magical Customer ExperiencesShared: customer success, customer supportActive
Also from W22 in AI
Batchmates in Winter 2022.
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SeroW22Intelligent Customer Implementation Platform for B2BActive
AgaveW22AI Financial Operations for ConstructionActive
AgencyW22Agency replaces traditional security and compliance headcount with AI.Active
AirworkW22On-demand labour that's actually goodActive
AndiW22AI Search for the Next GenerationActive
About Atlas
Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights
San Francisco, CA, USA; Remote
Atlas: questions
Which YC batch was Atlas in?
Atlas was in Y Combinator's Winter 2022 batch (W22).
Is Atlas still active?
Y Combinator lists Atlas as active.
Where is Atlas based?
Atlas lists San Francisco, CA, USA; Remote as its location on YC's directory.
Not affiliated with Y Combinator. From YC's public directory. Logos via logo.dev; trademarks belong to their owners.