YCW18· AIObserve.AI
Contact center AI platform.
Founders
Not read from YC yet; the weekly run fills these in.
Same space
Adjacent
Overlapping tags, a different niche.
CalltreeW25Enterprise-grade AI support reps for call centersShared: customer serviceActive
Percept.AIS17AI support agent for your business that actually worksShared: customer serviceAcquired
FrigadeW23AI-powered product assistance for modern software teamsShared: customer serviceActive
TalkBinW11Consumer to business messaging.Shared: customer serviceAcquired
HiOperatorS16Customer support as a service.Shared: customer serviceActive
Also from W18 in AI
Batchmates in Winter 2018.
AcelyW18Every student's AI coach for college readinessActive
AlgoSurg IncW18We make AI technology for Robotic and AR SurgeriesActive
AssemblyW18Create remarkable client experiencesActive
ClearBrainW18Causal Analytics for Growth TeamsAcquired
Cognition IPW18Flat-fee patent & trademark counsel with top firm resultsActive
EdwinW18Edwin is virtual English tutor - an AI-powered service for learning…Acquired
About Observe.AI
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
San Francisco, CA, USA
Observe.AI: questions
Which YC batch was Observe.AI in?
Observe.AI was in Y Combinator's Winter 2018 batch (W18).
Is Observe.AI still active?
Y Combinator lists Observe.AI as active.
Where is Observe.AI based?
Observe.AI lists San Francisco, CA, USA as its location on YC's directory.
Not affiliated with Y Combinator. From YC's public directory. Logos via logo.dev; trademarks belong to their owners.