Minimal AI
AI Agents for E-commerce Customer Support
Founders
- Niek HogenboomFounder/CEO
- Titus ExFounder/CTO
Same space
Competitors
Closest in what they build, same category.
GigaS23AI Support Agent for Enterprises.Shared: support, agentActive
LetterbookS23AI-native customer support platformShared: support, resolve, ticketActive
Clad LabsF25AI support done rightShared: support, resolve, ticketActive
UnthreadS22Automate support ops natively in SlackShared: support, resolve, ticketActive
BrevyS20Empower your customer service team through AI & automation.Shared: support, resolve, ticketAcquired
Adjacent
Overlapping tags, a different niche.
NewcopeW10Shared: commerceInactive
ParahelpS24Build an AI support agent that securely uses all your toolsShared: support, resolve, ticketActive
CohereS20Support automation that's actually intelligentShared: support, resolveAcquired
FiniS22Fini | Automate 80% of enterprise support with AI agentsShared: commerce, support, resolveActive
Take AppW22Shopify for WhatsApp commerceShared: commerceActive
Also from S25 in AI
Batchmates in Summer 2025.
AcrelyS25Enterprise Voice AgentsActive
AdaptionalS25AI-powered insurance claims reviewActive
AgentMailS25Email Inboxes for AI AgentsActive
AlaraS25Procurement Platform for Dental OfficesActive
AlterS25Secure access control and authorization platform for agent workflowsActive
AlturS25Voice AI Agents for Debt CollectionActive
About Minimal AI
Minimal AI makes it easy for e-commerce brands to build and manage AI support teams that resolve 90%+ of tickets while increasing revenue.
Amsterdam, NH, Netherlands
Minimal AI: questions
Which YC batch was Minimal AI in?
Minimal AI was in Y Combinator's Summer 2025 batch (S25).
Is Minimal AI still active?
Y Combinator lists Minimal AI as active.
Who founded Minimal AI?
Minimal AI's founders, as listed on its YC page: Niek Hogenboom (Founder/CEO), Titus Ex (Founder/CTO).
Where is Minimal AI based?
Minimal AI lists Amsterdam, NH, Netherlands as its location on YC's directory.
Not affiliated with Y Combinator. From YC's public directory. Logos via logo.dev; trademarks belong to their owners.